Privacy Policy

This Privacy Policy describes how Shemz Perfumes collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information We Collect

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment confirmation details (handled securely by Razorpay), email address, and phone number.

How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you (via WhatsApp or Email) regarding your order.
• Screen our orders for potential risk or fraud.

Payment Processing

We use Razorpay for processing payments. We do not store your card data on our servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.